Sep 11, 2025

TL;DR / Featured snippet: Paste your call notes into a client Space, let an AI assistant extract actions, owners and dates, then publish client-visible tasks with the plan and current files in one place. Share a password-protected link so buyers act without new accounts. You get momentum, evidence and fewer follow ups. If you want this out of the box, try dokky.io.
Why call notes stall deals
Notes live in email or a CRM field that buyers cannot see
Actions are implied, not assigned
Files are attached in threads and get lost
Next steps depend on a follow up that slips
A single portal Space fixes this. Notes become a page, actions become tasks, files are pinned, and the next step is visible to both sides.
The one hub workflow
Capture once
Paste your call summary into the client Space as a Status or Meeting notes page. Pin the current deck or security pack.Extract actions with AI
Ask the assistant to list actions, owners and dates. It will quote your summary, propose clear tasks and link any referenced pages or files.Create client-visible tasks
Convert the proposed actions into tasks with owners on both sides and due dates. Add short checklists where helpful.Publish what buyers need to see
Keep commercial or sensitive details private. Publish the plan, tasks and files that unblock the client.Share the Space link
Send the password-protected link in your follow up or calendar invite. No account creation for the client.
Result. A living plan buyers can act on immediately, plus an audit trail for your team.
Five sentence call summary template
Copy this into your Space after each call.
Goal: what the client is trying to achieve
Current state: relevant tools, constraints, timelines
Decision criteria: what will drive yes or no
Risks and blockers: what could slow this down
Next steps: proposed actions with owners and dates
Prompts that turn notes into tasks
Paste your notes, then run one of these inside the Space.
“Extract all actions from this page. Assign owners by default to the stakeholder named in the notes. Propose due dates based on the timeline and add a one line rationale for each date.”
“Create a Mutual Action Plan with milestones, and link the tasks you created. Order by dependency, keep task names under 8 words.”
“Turn any ‘can you send’ or ‘we will review’ phrases into tasks. If an action requires approval, create an approval task.”
Mutual Action Plan skeleton
Create a page called Mutual Action Plan and keep it pinned.
Milestone 1: Validation
Tasks. Confirm use case, Share sample data, Technical demo completeMilestone 2: Security and legal
Tasks. Security review, DPA review, Procurement checklistMilestone 3: Pilot
Tasks. Configure Space, Define success metrics, Pilot sign offMilestone 4: Commercials
Tasks. Final proposal review, Redlines, Signature
Link each task. Keep names short and action oriented.
Task templates you will use every week
Approval task
Title. Approve {deliverable} v{n}
Owner and due date
Description. What changed and why. Link to the page
Checklist. Viewed page, Scope checks complete, Brand checks complete
Access request
Title. Provide access to {system}
Fields. System, Scope, Environment, Expiry
Attach the relevant KB guide
Security review
Title. Security questionnaire and docs
Description. Link to SOC or ISO pack page
Checklist. NDA, Questionnaire, Evidence
Follow up email that points to the Space
Subject. Next steps and resources for {project}
Thanks again for today.
I have summarised the call and pulled actions into a shared Space. You can view the plan, current file and tasks here:
{Password-protected Space link}
If anything looks off, comment on the page or adjust the due dates on the tasks.
I will track progress from here so we do not need long status emails.
Real examples
Discovery call to MAP
You paste the summary, AI proposes actions, you convert to tasks and publish the Mutual Action Plan. Buyer adds a due date for their security review. Everyone can see the path to decision.
Security and legal last mile
You pin the security pack on a Security page. AI drafts the checklist. An approval task records sign off with a timestamp. No hunting for “LGTM” in threads.
Pilot week
You publish a Pilot plan with success metrics and attach the config guide. The client has three tasks. You have two. Everyone sees when each is done.
Metrics AEs and managers should track
Time to next step. Minutes from meeting end to tasks created
Tasks per call. At least two buyer owned actions, one internal
On time completion. Percent of client tasks completed by due date
Engagement. Space visits, pages per session, file views
Email reduction. Updates delivered via Space links instead of attachments
Stage velocity. Days in stage before and after using the Space
Start with a 30 day baseline, then review at 60 and 90.
Objections and crisp answers
“Can we keep using email?”
Yes for quick notes. For status and files, the Space is faster and clearer.“Another login?”
No. Clients use a password-protected link. Zero account friction.“We already have a CRM.”
Keep it. CRM is your internal memory. The Space is the shared plan buyers can act on.“Will AI make things up?”
The assistant answers from your pages and files and cites sources. If an answer needs action, it proposes a task instead.
FAQs
Do clients need accounts to view the Space in Dokky?
No. Share a password-protected link. Access is controlled without signup.
Where do I keep sensitive details?
Keep commercial or private notes in your CRM or on private pages. Publish only buyer safe content to the Space.
Can I run this after every meeting?
Yes. Copy the summary template, run the prompts, convert to tasks, send the link. It takes minutes and compounds into momentum.
Final thought
Call notes are only valuable if they turn into action. Put them in a Space, convert them to tasks, and give buyers a simple link that shows exactly what happens next. For a clean hub that includes pages, tasks, files, a knowledge base, a grounded AI assistant and password-protected client access, start with dokky.io.